Patients – Daily Workflow & Navigation Guide

A Patient uses the system through the Patient Portal to manage appointments, view diagnostic reports, and track their healthcare journey.
This page provides a simple navigation guide for common patient tasks.

How to Use This Page

Use this page as a quick navigation guide. Each workflow represents a common patient task and shows the exact system path to follow.

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Core Workflow

Access healthcare services and records through the portal.

Workflow:
Patient Portal → Appointments → Diagnostics → Follow-up Appointment

Steps Explained

• Patient Portal – Entry point for all patient actions
• Appointments – Book and manage consultations
• Diagnostics – View lab tests and reports
• Follow-up Appointment – Plan next visit

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Daily Jobs To Be Done

1. Book Appointments

Workflow:
Patient Portal → Appointments → Book → Select Department → Select Practitioner → Select Slot → Payment → Confirmation

2. View Diagnostic Reports

Workflow:
Patient Portal → Diagnostics → Select Report → View Details

3. Track Appointments

Workflow:
Patient Portal → Appointments → View Status

4. Plan Follow-up Appointment

Workflow:
Patient Portal → Appointments → Book → Follow-up

Key Navigation Insight

Most patient activities revolve around a single core entry point:

• Patient Portal – Central access for all patient interactions

From the portal, patients can:

• book and manage appointments
• view diagnostic reports and results
• track their healthcare journey
• plan follow-up visits

Understanding this central entry point enables patients to easily navigate and access all healthcare services.