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Medication Requests

Medication Requests formalize the communication between the clinical and pharmacy teams.

Workflow

  1. When a practitioner submits an encounter with drug prescriptions, Medication Requests can be generated
  2. The pharmacy team views pending requests
  3. Each request tracks:
FieldDescription
PatientWho the medication is for
MedicationWhich drug is requested
Dosage & InstructionsHow to take it
QuantityAmount to dispense
StatusDraft > Submitted > Completed/Cancelled
Source EncounterWhich consultation generated this request
  1. Once dispensed, the pharmacist marks the request as Completed

Medication Requests

Medication Requests1

Override Reason Codes

In some cases, medications may need to be substituted or overridden. The system supports Medication Override Reason Codes to document why a change was made:

ReasonExample
Out of stockPrescribed drug unavailable, substitute provided
Patient preferencePatient requests a different brand
CostInsurance doesn't cover the prescribed brand
AllergyAlternative prescribed due to patient allergy

Audit trail: All medication changes and overrides are recorded for compliance and quality assurance purposes.