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Invoice Workflow
Sales Invoices follow the standard ERPNext workflow:
+----------+ +----------+ +----------+
| Draft | ---> |Submitted | ---> | Paid |
| | |(Unpaid) | | |
+----------+ +----------+ +----------+
| |
v v
+----------+ +----------+
| Cancelled| | Cancelled|
+----------+ +----------+- Draft — Invoice created but not yet finalized
- Submitted (Unpaid) — Invoice is finalized and sent to the patient
- Paid — Full payment received
- Partly Paid — Partial payment received
- Cancelled — Invoice voided (e.g., if appointment is cancelled)
Healthcare-specific behavior: When a Sales Invoice linked to a healthcare service is submitted or cancelled, the system automatically updates the billing status of the related clinical records.
