Creating an Encounter

From an Appointment

The most common way to create an encounter:

1. Open a Patient Appointment with status "Scheduled" or "Checked In"
2. Click the Create > Patient Encounter button
3. The encounter auto-populates:
   • Patient details
   • Practitioner information
   • Appointment reference
   • Department
4. Complete the clinical documentation and Submit

Standalone Encounter

To create a Patient Encounter, go to:

Home → Healthcare → Consultation → Patient Encounter

For walk-in patients or situations where an appointment wasn't booked:

1. Go to Patient Encounter list
2. Click + Add Patient Encounter
3. Select the Patient and Practitioner
4. Fill in the clinical details and Submit

Inpatient Encounter

For patients admitted to the facility:

1. Open the Inpatient Record
2. Click Create > Patient Encounter
3. The encounter is linked to the inpatient stay
4. Multiple encounters can be created during a single admission (daily rounds, specialist consultations)