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Appointment Status Workflow

Patient Appointments follow a defined status workflow:

┌──────────┐      ┌──────────┐      ┌──────────┐      ┌──────────┐
│   Open   │ ───► │ Scheduled│ ───► │ Checked  │ ───► │  Closed  │
│          │      │          │      │   In     │      │          │
└──────────┘      └──────────┘      └──────────┘      └──────────┘
                        │                                    ▲
                        │           ┌──────────┐            │
                        └─────────► │Cancelled │            │
                                    └──────────┘            │

                              Patient Encounter ───────────┘
                              created and submitted
StatusDescription
OpenAppointment created, awaiting scheduling
ScheduledConfirmed and scheduled for a specific date/time
Checked InPatient has arrived at the facility
ClosedConsultation completed (usually after encounter is submitted)
CancelledAppointment was cancelled

Appointment Status Workflow

The system automatically updates expired open appointments to Cancelled status via a daily scheduled task.