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Medication Requests ​

Medication Requests formalize the communication between the clinical and pharmacy teams.

Workflow ​

  1. When a practitioner submits an encounter with drug prescriptions, Medication Requests can be generated
  2. The pharmacy team views pending requests
  3. Each request tracks:
FieldDescription
PatientWho the medication is for
MedicationWhich drug is requested
Dosage & InstructionsHow to take it
QuantityAmount to dispense
StatusDraft > Submitted > Completed/Cancelled
Source EncounterWhich consultation generated this request
  1. Once dispensed, the pharmacist marks the request as Completed

Medication Requests

Medication Requests1

Override Reason Codes ​

In some cases, medications may need to be substituted or overridden. The system supports Medication Override Reason Codes to document why a change was made:

ReasonExample
Out of stockPrescribed drug unavailable, substitute provided
Patient preferencePatient requests a different brand
CostInsurance doesn't cover the prescribed brand
AllergyAlternative prescribed due to patient allergy

Audit trail: All medication changes and overrides are recorded for compliance and quality assurance purposes.